Managed Service Provider Cisco Collaboration – Support & Voice Engineers
Work Performed Summary: Our customer “un-named” Service Provider has enlisted our services to provide support for their customers. Operation duties include Alert/Alarm monitoring and managing tickets and verbal non-verbal communications to support the Cisco Unified Communications Suite. This work is performed remotely. Contract Status: Start Date: 10/07/2016 Ongoing Project Staffing Resources Deployed: Qty. 2 – […]
Byte Runner – Modern Cloud Development
Work Performing Summary: CI/CD Cloud based Web Application software Development Contract Status: Start Date: 10/07/2021 Ongoing Project Staffing Resources Deployed: Certified AWS Solution Architect – Professional Industry Catagory: Auto Insurance Tool and Technology Scope of work Assist customer Software Development Team to generate code as specified by program and team managers. Production Work Flow Development […]
AWS Engineer – Managed Services Support
Work Performed Summary: Our customer “un-named” Service Provider has enlisted our services to provide AWS support for their customers. Operation duties include monitoring and managing internal infrastructures and their platforms under direct supervision of the Customer’s Engineering Manager. Drive the Change Management Process by direction of the CEM. This work is performed remotely. Contract Status: […]
Managed Services Provider Alert Engineer (Level 1) Cisco UCCX
Work Performed Summary: Contract Status: MSP has requested GlobalXperts Inc. Services to provide support for their customers. Operation duties include Alert/Alarm monitoring and managing tickets and non-verbal communications. This work is performed remotely. The vendor technology that will be supported but not limited to Cisco Systems Unified Call Center software and hardware platforms. Start Date: […]
Byte Runner – Cloud Support
Byte Runner – Cloud Support Work Performed: Our partiner Byte Runner has enlisted the our services to provide support for an Automotive Manufacturer that utilizes Amazon Web Services for part of their operation. Operation duties include patching servers that are currenly in service and performing support related tasks problem arise within AWS services running. Contract […]