Blockchain Technology
Powerful Features of Blockchain Access to the shared ledger is permissioned Only authenticated parties get access to the ledger and permissions are configurable. The benefit is that ledger access can be controlled so that only parties that you want to access it can do so. The shared ledger is replicated and distributed; every permissioned participant […]
Modern Software Development
Table of Contents What is Modern Application Development Modern application development approach that enables you to innovate rapidly by using cloud-native architectures with loosely coupled microservices, managed databases, AI, DevOps support, and built-in monitoring. Elements that make up the modern application environment Key Design Factors Utilize systems fully leverage the cloud service model using PaaS […]
Software Development Types
Types of Software Development The following is a list of industry software development type references. GlobalXperts focuses on the Methodologies in the right column. Software Development According to Devices Web App Development Mobile App Development Desktop Software Development Software Development According to Development Tiers Front-End Development Back-End Development API Development Full Stack Development Software Development […]
Managed Service Provider – AWS Connect Case Study
Work Performed Summary: Case study needed. Testing the print to PDF function to the right. Contract Status: Staffing Resources Deployed: Qty. 2 – End User or Company entities served: Single Customer Print to PDF- Click Above Icon Scope of Work Work to be performed utilizing the ticketing system Initial triage and problem classification for incoming […]
Managed Service Provider Cisco Collaboration – Support & Voice Engineers
Work Performed Summary: Our customer “un-named” Service Provider has enlisted our services to provide support for their customers. Operation duties include Alert/Alarm monitoring and managing tickets and verbal non-verbal communications to support the Cisco Unified Communications Suite. This work is performed remotely. Contract Status: Start Date: 10/07/2016 Ongoing Project Staffing Resources Deployed: Qty. 2 – […]
Logic Monitor
Cloud-Based Infrastructure Monitoring Platform LogicMonitor is the only infrastructure monitoring platform that’s cloud-based and fully automated. Customize and automate alert thresholds, escalation chains
Prognosis Software
Overview Prognosis 11.5 further enhances Service Provider capabilities to meet customer SLAs and deliver customer satisfaction, streamlining operations, and reducing service delivery costs. These latest product enhancements expand management and administration functions, improve insight for Cisco video conferencing systems and provide improved visibility, monitoring, troubleshooting, and end-to-end performance insights.
ScriptEditor (Cisco CCX)
Overview Cisco Unified CCX Editor is a software program developed by Cisco Systems. The primary executable is named CiscoUnifiedCCXEditor.exe.
Cisco Unified Real-Time Monitoring Tool (RTMT)
Overview Monitor a set of predefined management objects that monitor the health of the system. Generate various alerts, in the form of e-mails, for objects when values go over/below user- configured thresholds. Collect and view traces in various default viewers that exist in RTMT. View syslog messages in SysLog Viewer. Work with performance-monitoring counters When […]
TranslatorX
Overview TranslatorX is a troubleshooting tool that allows you to quickly parse through trace files from a variety of Cisco Collaboration products and search for SIP, Q.931, H.225, SCCP (Skinny), or MGCP messages. TranslatorX supports searching through large numbers of trace files and provides advanced filtering capabilities to help you find the calls you are […]