Amazon Contact Center (Connect)

Easy-to-use cloud customer service contact center What is Amazon Connect? Easy-to-use cloud contact center that helps you provide superior customer service at a lower cost. Amazon Connect is available for free, for 12 months, as part of the AWS Free Tier program. Users can get access to 90 minutes per month with the Free Tier.  […]

ABS Technology – Collaboration

Senior – Collaboration Staff Augmentation Needs ABS Technology was in need of one senior collaboration consultant for managing technical escalations with the engineering staff. The consultant provided needed to be available during normal business hours, and needed to provide all support remotely. Solution GlobalXperts used its deep connections within the IT support industry to quickly […]